Support

Sourdough Calculator includes starter flour and water in total hydration, then subtracts those amounts from the flour and water added to the mix. A schedule is an editable plan rather than a prediction of fermentation.

Formula results look unexpected

• Confirm the selected scale basis: total flour, target dough, or loaves.
• Check total hydration, starter flour percentage, starter hydration, and salt.
• Open Calculation details to compare total and starter-carried flour and water.
• Make sure multiple flour shares total 100 percent.
• Switch units in Settings; the app keeps grams as the canonical stored mass.

Schedule or reminder issues

• A Target Finish plan must start in the future.
• Adjust a step duration to shift later planned times.
• Open Settings if notification access was denied or disabled.
• The schedule and active bake remain usable when notifications are unavailable.
• Pausing guidance preserves completed events and shifts future times when the bake resumes.

Starter and journal data

Starter feed ratios use three positive parts, such as 1:1:1. Photos are added only through the system photo picker. Recipes, starter feeds, schedules, notes, and photos stay on the device unless the user explicitly exports a summary.

Product data can be deleted from Settings. Purchase status is separate and can be restored through the App Store.

For additional Northjade support, visit Northjade Support.